Web design is pivotal to running a successful business in this day and age. This single factor determine whether a customer clicks off of your website, or stays and increases your conversion rates. When you have a website designed for success, it results in a more positive experience for both your clientele and your company alike. According to Marketing Evolution, as of 2022, 86% of customers were willing to pay more for a better customer experience. Here are a few tips to ensure you’re giving customers the positive experience they want.
1. Fast Load Time
One key factor determining whether customers stay or click away is your load time. Customers should not wait more than a few seconds for a website to load. First, run analytics to determine the load time. Then, delete unnecessary elements and decrease the size of images to ensure the site loads quickly. If this doesn’t make your load time faster, consider contacting a professional to determine why your site has a slow loading time.
2. Correct Color Palette
Color is another key element contributing to the customer experience. Web designs with too many neon colors, colors that clash instead of flowing together, and colors that don’t represent the brand’s identity can make websites feel confusing and chaotic. Instead, consider working with a web design company to ensure that your website’s color palette suits your brand.
3. Easy to Navigate
Site visitors should be able to find what they’re looking for within a few seconds of clicking on your website. They should ideally be able to find information within a few clicks. Ensure that content is clear and concise and that information is relayed correctly. Then, include a search feature that allows customers to search the website, making it simple to find the information they’re looking for.
4. Smooth Payment Process
Many customers will click away and not return if the payment process takes too long or is inconvenient to the customer. This could be due to a lack of information, long page loading times, or clicking on multiple pages to process a payment. Ensure the payment process is clearly outlined, and list what payments are accepted. Include the necessary information to process payments on one page and ensure a speedy loading time.
Learning the ins and outs of web design can be challenging, especially for a beginner. Contact the experts at Automated Marketing Group so we can help you design a website today!